Injustice annoys me. Thoroughly. It makes me lose my cool like nothing else can.
This is one of the reasons I find it so sad that in today’s “modern” world, in “developed” countries, there are still so many people do their best at work not because they are inspired to do so, but rather because they are afraid of reprisal. I heard of a story where a customer service agent was afraid of disappointing customers not because she wanted to do her job right, but because she knew that if there was even a complaint against her, she would be fined. It didn’t matter if the client was being impossible; she had to do whatever she had to do to keep the client happy.
Isn’t it sad that the company destroyed her primary motive of trying to be the best because she loves her job, and that now she tries her best out of fear?
She recently quit her job after an incident involving an aggressive patient. Although many of her colleagues as well as other clients corroborated her story, the company still fined her and was going to put her on probation. Imagine that, being on probation after 5 years of experience because of something that isn’t even your fault.
But my friend is grateful this happened, because the day she quit her job, she left the building and a woman ran into her. My friend fell on the ground and the woman, feeling terrible, stayed to help her pick up her scattered belongings – and, yes you guessed it, lo and behold the woman is a big shot in a law firm who was looking to hire a personal assistant. And, you guessed it again, my friend got the job!
Hurrah for happy endings!